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Frequently asked questions

I just placed an order, can I cancel it or change my shipping address?
Unfortunately, we are unable to modify or cancel an order once it has been submitted.

I made two orders today. Can you combine them into one and refund the balance?
Unfortunately, we are unable to combine shipments on multiple orders.

How fast do you ship?
Same-day processing on most clothing and accessory orders, but please allow up to 5 business days for shipping confirmation.

If I order a bodyboard, how long will it take to get to me?
We aim to have your board ready for shipping within 7 business days of receiving your order, but can take upto 21 business days or more, all depending on how busy the factory is at the time of order. You will be advised via email when your board is ready for shipping. Allow a further 2 days, upto 3 weeks, for shipping depending on where you are located.

Which countries do you ship to?
VEHEMENCE ships globally.

Are duties and taxes included with international orders?
Import duties and taxes may or may not be required and ultimately the responsibility of the customer. Most of our clothing range is produced and shipped within your local country (USA, UK, Australia and Europe). Our bodyboard leashes are shipped from our USA, Australian and UK warehouses. All VEHEMENCE bodyboards ship from California, USA.

Do you have a size chart for clothing?
Not at the moment but look for the product-specific size chart on each product page.

What payment methods do you accept?
We accept Visa, Mastercard and PayPal. You will be charged immediately after placing an order.

Is VEHEMENCE a bodyboard company?
No. Bodyboarding is one of the core aspects of the wider VEHEMENCE brand.

How does one get a sponsorship or an ambassador deal with VEHEMENCE?
This is for any individual (bodyboarder, surfer, skater, artist etc) or group (band, art crew, club) interested in getting involved with VEHEMENCE…
1. Get on our radar – best to email us on or message us via social media
2. Tell, or even better, show us how and why you’d make a good fit with VEHEMENCE – think of a creative way that will make us consider you
3. Understand what VEHEMENCE is
4. A willingness to work hard and make an impact in your own way that aligns with VEHEMENCE
5. Surprise us!

Do you have a phone number?
Yes… if you want a response email us.

If the questions above did not provide you with the necessary assistance, please contact us:​

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